Refund policy

1. No returns. All sales are Final. 
2. Please note that once your package leaves our facility, we are not responsible for any lost, stolen, or damaged items during transit.

2. Exchanges on a case by case basis (item you would like to exchange is in stock). If accepted, you will be charged a shipping fee (to and from parkpixies.shop headquarters) along with a 10% restocking fee. Exchanges must be made within 14 business days (of your item being marked as delivered) and invoices must be paid within 2 hours of being sent to the customer.

2a. Any items that are being exchanged and are visibly worn, damaged, or laundered, will not be approved for an exchange and I will send the order back to you.

2b. Exchanges are only available for the exact item.

3. Please send a direct message via our Chat with Us section on the website or to parkpixies.shop instagram, if you would like to start your Exchange and have the following available with Order number / Name